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Global Network Innovation Co., Ltd. (hereinafter referred to as the "Company") complies with the Act on the Protection of Personal Information and other applicable laws and regulations regarding personal information obtained through the marketplace EC service "Nouchoku" (hereinafter referred to as the "Service"), and establishes this Privacy Policy (hereinafter referred to as the "Policy").
By using the Service, users are deemed to have agreed to this Policy.
1. Information We Collect
The Company may collect the following information in connection with the provision of the Service:
(1) Information provided directly by users
- Name, address, phone number, and email address
- Account information (login ID, password, etc.)
- Shipping information
- Inquiry details
- Any other information provided by users when using the Service
(2) Information collected automatically
- Usage history, browsing history, and purchase history
- IP address, browser information, device information, and cookie identifiers
- Payment-related information (including information obtained through payment service providers)
2. Methods of Collection
The Company collects personal information through user input, registration, inquiry forms, emails, and automatically through the use of the Service.
3. Purpose of Use
The Company uses collected personal information for the following purposes:
- To provide and operate the Service
- To process sales, shipping, payments, and refunds
- To verify user identity and prevent unauthorized use
- To respond to inquiries and provide support
- To improve the Service, develop new features, and enhance quality
- To respond to violations of the Terms of Service
- To comply with laws and requests from governmental authorities
- For purposes incidental to the above
4. Provision to Third Parties
The Company will not provide personal information to third parties without user consent, except as required by law.
5. Outsourcing of Personal Information Handling
The Company may outsource the handling of personal information to third parties such as payment service providers, delivery companies, and system operators to the extent necessary for operating the Service.
In such cases, the Company will properly supervise such contractors.
The Company may also entrust the handling of personal information to service providers located outside Japan in connection with the use of cloud services and other infrastructure.
Even in such cases, the Company will implement appropriate security control measures.
6. Security Measures
The Company implements necessary and appropriate security measures, including access control, account management, encryption of communications, and supervision of contractors, to prevent leakage, loss, or damage of personal information.
7. Use of Cookies
The Company may use cookies and similar technologies for purposes such as access analysis, improving usability, and preventing unauthorized use.
Users may disable cookies through browser settings; however, some features of the Service may become unavailable.
8. Response to Data Breaches
In the event of leakage, loss, or damage of personal data, the Company will take necessary actions in accordance with applicable laws and regulations, including reporting to the Personal Information Protection Commission and notifying affected users.
9. Requests for Disclosure, Correction, and Deletion
Users may request disclosure, correction, addition, deletion, suspension of use, or erasure of their personal information in accordance with applicable laws.
Requests shall be made in accordance with the procedures specified by the Company.
The Company may require identity verification documents when processing such requests.
If a fee is required for disclosure, the Company will inform the user separately.
10. Personal Information of Minors
Minors must obtain the consent of a parent or legal guardian before using the Service.
11. Changes to This Policy
The Company may revise this Policy as necessary.
Revisions shall take effect upon being posted on the Service.
12. Contact Information
- Global Network Innovation Co., Ltd.
- Address: 4-22-10 Kotobashi, Sumida-ku, Tokyo, Japan
- Representative: Nobuaki Kawamichi, Representative Director
- Email: info@global-n-innovation.com
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